UNews - Jeremy Pierson

Honouring long service

trevor.kenney — Tue, 17 May 2011 21:24:26 +0000

The ��Ѹ��Դ��߿�Ƭ held its annual Long Service Awards and Retirement Recognition Ceremony recently, honouring 116 employees who have completed 10, 15, 20, 25, 30, 35, and 40 years of service. A total of 23 retiring employees were also honoured.

Following is a list of honoured employees.

RETIREES

Art Aitken, Dayna Daniels, Richard Epp, Rex Forsyth, Eldon Gardner, Wolfgang Holzmann, Bill Hudgins, Joan Kendall, Leslie Lavers, Lucie Linhart, Gerald McConaghy, Linda McLeod, Ken Nicol, Seamus O'Shea, Doug Parker, Ramrattie Ramtej, Donna Seyed Mahmoud, Ches Skinner, Philippe Teillet, Linda Van Esch, Wendy Vogel, Nick Wade and Ian Wells

LONG SERVICE RECIPIENTS

40 Years | Maria Draper

35 Years | Chris Charles, Bryan Kolb, Peter McCormick and Gerda VanderFluit

30 Years | Jane Allan, Cheryl Calver, Dayna Daniels, Gayle Durand, Rex Forsyth, Laurel Hamilton, Jay Johnston, Linda Kucheran, Greg Martin, David Naylor, Shari Platt and Leanne Wehlage-Ellis

25 Years | Shamsul Alam, Lana Barton, Bryson Brown, Cathy Campbell, Patricia Chuchryk, Leslie Gatner, Allan Gergel, Nancy Grigg, Tyler Hayward, Mary Anne Hellinga, Wolfgang Holzmann, Bill Hudgins, Margaret Joblonkay, Kas Mazurek, Alice Miller, Richard Mrazek, Thomas Robinson, Doug Ross, Jadranka Smiljanec, Brian Sullivan, Richard Tedesco, David Townsend, Sandy Wiest and Joan Zimmer

20 Years | Patti-Jo Aiken, Linda Anderson, Roberto Aragon-Garcia, Jochen Bocksnick, Carl Budny, James Byrne, Peter Dibble, Deborah Grant, Bill Halma, Andrew Hurly, Janet Macdonald, Karen McCallum, Louise Miller, Al Mueller, Claudia Notzke, Sergio Pellis, Dwayne Pepin, Vern Peterson, Maria Quinteros, Kathy Schrage, Colleen Sullivan, Brian Titley, Donna Townley and Mark Walton

15 Years | Doug Berry, James Dobbie, Jackie Edwards, Lance Grigg,
Michelle Hogue, Marie Matkin, Ian McAdam, Gerald McConaghy, Chris Moroz, Jeff Oliver, Derek Peddle, Michael Perry, John Poulsen, William Ramp, Keith Roscoe, Elizabeth Schultz, Ivan Townshend and Kenneth Vos

10 Years | Louise Arsenault, Stella Baah, Brenda Bell, Donald Birchfield, Ryan Buckman, Jill Cassidy, Lorena deLange, Christopher Epplett, Margaret Forgie, Don Gill, Bill Glaister, Val Hill, Patricia Horrocks, Nancy Hosgood, Frank Huss, Deborah Jarvie, Helen Kelley, Carol Knibbs, Keith Knowles, Josh Korthuis, Christopher Kukucha, Greg Lacey, Corie Lazenby, Wayne Lippa, Karen Mahar, Jeremiah Merkl, Josephine Mills, Joy Morris, Chris Nicol, Chris Picken, Jeremy Pierson, Mike Pinder, Catharine Reader, Michael Robinson, Victor Rodych, Tammy Rogness, Mark Sabo, Robin Schafthuizen, Shelley Scott, Behnam Seyed Mahmoud, Gerry Ste. Marie, Robert Sutherland, William Tietz, Raquel Trillia, John von Heyking, Kevin Ward, Katherine Wasiak, Robert Williams, Barbara Williams, Jim Wishloff, Robert Wood and Jing Zhu

To view the Legend in a flipbook format, follow this link.

Library projects have students helping students

trevor.kenney — Fri, 18 Mar 2011 21:57:39 +0000

The ��Ѹ��Դ��߿�Ƭ of Lethbridge Library is involved in a pair of recent initiatives that highlight its commitment to student service.

A pilot project launched in early March is aimed to provide improved IT support in the library, especially on evenings and weekends. Computer-related questions are often asked at the Information & Research Assistance Desk or the General Services Desk, which are staffed by librarians and technical services staff whose expertise may not be in this area. While the library has an internal IT staff that takes calls during the day, this resource is unavailable after hours. Enter the Peer-Assisted Technology Support Students (PATTS).

A group of seven, newly-hired student assistants, several of whom have new media or previous computer experience, have been trained in both hardware and software issues that library staff often encounter. Software questions include those regarding Microsoft Office, Blackboard/WebCT and Moodle; while hardware issues they will be able to handle include printing problems, microfiche scanning and printing, projector and laptop use in group work rooms, problems with library computer stations, as well as the circulating equipment such as laptops, digital cameras, projectors and video cameras.

"The library has 176 distributed (sit-down) computer stations and 33 (stand-up) public access stations, which are very highly used," says Jeremy Pierson, the Technical Specialist in the library responsible for hiring and training the students. "The PATSS program will hopefully alleviate the number of technical questions received at the other service desks and provide not only improved service after-hours, but quicker response times during the day when IT staff aren't always available to immediately respond."

Pierson notes that students are often the best people to help their peers with technical issues, as they are more familiar with course software and can often be more tech-savvy.

The PATSS station will be in a highly visible location when entering the library, immediately beside the Information & Research Assistance Desk. It will be staffed from 1 p.m. to close on weekdays and during all library opening hours on weekends, including extended hours which begin closer to exam time.

The library also recently received nine new circulating Macintosh laptops, purchased by the ULSU through their Quality Initiatives Proposal fund. These replace the five laptops which were purchased with this fund in 2007-2008. Circulating laptops are a high-demand item, and requests for Macs especially, has been growing.

Through both the introduction of PATSS and the increased availability of student-use laptops, the library has partnered with students to continue to improve the library's technical services to the ��Ѹ��Դ��߿�Ƭ community.

Library projects have students helping students

trevor.kenney — Fri, 18 Mar 2011 20:48:51 +0000

The ��Ѹ��Դ��߿�Ƭ of Lethbridge Library is involved in a pair of recent initiatives that highlight its commitment to student service.

A pilot project launched in early March is aimed to provide improved IT support in the library, especially on evenings and weekends. Computer-related questions are often asked at the Information & Research Assistance Desk or the General Services Desk, which are staffed by librarians and technical services staff whose expertise may not be in this area. While the library has an internal IT staff that takes calls during the day, this resource is unavailable after hours. Enter the Peer-Assisted Technology Support Students (PATTS).

A group of seven, newly-hired student assistants, several of whom have new media or previous computer experience, have been trained in both hardware and software issues that library staff often encounter. Software questions include those regarding Microsoft Office, Blackboard/WebCT and Moodle; while hardware issues they will be able to handle include printing problems, microfiche scanning and printing, projector and laptop use in group work rooms, problems with library computer stations, as well as the circulating equipment such as laptops, digital cameras, projectors and video cameras.

"The library has 176 distributed (sit-down) computer stations and 33 (stand-up) public access stations, which are very highly used," says Jeremy Pierson, the Technical Specialist in the library responsible for hiring and training the students. "The PATSS program will hopefully alleviate the number of technical questions received at the other service desks and provide not only improved service after-hours, but quicker response times during the day when IT staff aren't always available to immediately respond."

Pierson notes that students are often the best people to help their peers with technical issues, as they are more familiar with course software and can often be more tech-savvy.

The PATSS station will be in a highly visible location when entering the library, immediately beside the Information & Research Assistance Desk. It will be staffed from 1 p.m. to close on weekdays and during all library opening hours on weekends, including extended hours which begin closer to exam time.

The library also recently received nine new circulating Macintosh laptops, purchased by the ULSU through their Quality Initiatives Proposal fund. These replace the five laptops which were purchased with this fund in 2007-2008. Circulating laptops are a high-demand item, and requests for Macs especially, has been growing.

Through both the introduction of PATSS and the increased availability of student-use laptops, the library has partnered with students to continue to improve the library's technical services to the ��Ѹ��Դ��߿�Ƭ community.

For a look at the March issue of the Legend in a flipbook format, follow this link.

UNews - Jeremy Pierson

Honouring long service

Related Topics

Library projects have students helping students

Related Topics

Library projects have students helping students

Related Topics