UNews - Craig Milner

RRP finds success points

trevor.kenney — Wed, 11 Sep 2013 16:05:22 +0000

It’s been nearly three years since the Recruitment and Retention Project team was established, and over that time a number of student-focused initiatives have been put in motion. To date, there have been 13 projects delivered or in the process of being delivered.

Responding to the needs recommended by student associations, units on campus, as well as many learner focus groups, this collaborative team has provided a rich environment of ideas to be acted upon in the pursuit of serving learners, helping create a real sense of community and support on campus that aligns with President Dr. Mike Mahon’s vision of a destination university.

“The RRP team’s energy, dedication and commitment in guiding and delivering these innovative projects focused on the recruitment and retention of our students is outstanding,” says ��Ѹ��Դ��߿�Ƭ Provost and Vice President (Academic), Dr. Andrew Hakin.

Student success is at the heart of the RRP team's mission.

As the ��Ѹ��Դ��߿�Ƭ opens the Fall 2013 Semester, four more projects are moving forward, all examples of the co-operative effort that has been a hallmark of the RRP mission:

• The introduction of an online graduate application process under the leadership of Alice Miller (Admissions) has put to rest a timely, labour-intensive paper application system and help streamline the manner in which students apply for graduate school.

• Predictive Modeling, under the leadership of Mandy Moser (Institutional Analysis) for early intervention with an applicant to enrolment model, as well as a student retention model to aid Faculties and campus services to direct their future actions with greater efficiency and effectiveness, thereby increasing the likelihood of student success.

• The business case and analysis for new housing led to the opening of Mt. Blakiston House this fall, the newest campus residence building, directly targeted at retaining learners into their second year and beyond, all the while freeing up additional rooms for first-year learners.

• With the guidance of James Graham (New Media), the innovative online virtual campus environment created by the RAVE project will be introduced this fall, allowing users to virtually visit campus in a 3D environment. It allows peopl to get a look at all of the ��Ѹ��Դ��߿�Ƭ’s facilities and services, granting users a sense of the campus community available to them.

“The entire Recruitment and Retention project has been very collaborative from the beginning,” says Heather Mirau, director Integrated Planning. “The RRP team and the ��Ѹ��Դ��߿�Ƭ community have all been fantastic, and the spirit I’ve encountered while working on these projects has been fabulous. It’s the students who benefit from this work, and that has been the goal of this project from day one.”

Mirau credits the success of the Recruitment and Retention Project due to the strong support from students, faculty and staff, and senior leaders. Much change has taken place in just a few years with nine initiatives piloted (four more are in the process of being delivered), which is testament to the broad support the project has received.

“I look at the Game Day Shirt project under the leadership of Trevor Flexhaug that grew out of work from the Enhancing Community & School Spirit subject matter team,” says Mirau. “The project team thought a great way to enhance Pronghorn pride on campus would be to encourage faculty, staff and students to wear Game Day Shirts on the day of Pronghorn Athletics games. It started small and now we have a number of campus units requesting shirts so that they too can take part.”

While some of the projects are focused on pride building, others are academically focused, such as the introduction of the Liberal Education 2850 course. Described as “Mapping Self, Career, Campus, Community”, the course was introduced as a pilot for the Spring 2013 semester and went over extremely well with students. Designed to help students with the transition to university life, it provides an active learning component focussing on the U of L’s student resources, including those that are imperative in supporting student success from their first semester through to graduation.

“It was very encouraging to see the positive comments students had for the LBED 2850 class,” says project team leader, Dan Kazakoff (Management). “It was evident that many students appreciated the exposure to the value of our liberal education foundation and the many support services that are at the ��Ѹ��Դ��߿�Ƭ of Lethbridge to help them reach their goals. The key in the future will be to learn from the pilot class and expand the number of first-year students exposed to such an endeavour. A big thank you to Dr. Jan Newberry who taught the pilot class.”

The reworking of the Writing Centre within the Academic Writing Program provides students with a wider base of support within a multi-disciplinary approach.

“The greater level of support and expertise now enables writing skills and methods to be targeted to the various disciplines and needs of students,” says Dr. Cliff Lobe, coordinator of the Academic Writing Program.

The academic support project led by Dr. Heidi MacDonald (History) provided further emphasis on tutoring and learning strategists. This project resulted in several professors piloting the very successful visit from campus service professionals to their classes and the establishment of the 24-hour Collaborative Learning Centre (W650).

Other initiatives established through the Recruitment and Retention Project include the Learning Circles pilot project under the leadership of Dr. Craig Milner, the introduction of a Campus Information Services outlet, a campus service web page design, a services for students web page providing one online location for student support connections, and a Fun With Math program created through the Department of Mathematics and Computer Science with leadership from Dr. Hadi Kharaghani. Other project proposals have received approval for delivery over the next year.

“There’s been a real emphasis on talking to our learners and finding out what supports they need to be successful,” says Mirau. “We are trying to give them every opportunity to find that success. It starts with getting them engaged with our community the day they walk through the front door and then reinforcing those supports as they work their way through to graduation.”

For a look at the RRP team and for more on the project, visit www.uleth.ca/recruitment-retention.

Enhancing student engagement the focus of learning circles

trevor.kenney — Mon, 21 Jan 2013 20:49:52 +0000

How better to engage students in the ��Ѹ��Դ��߿�Ƭ of Lethbridge community than to involve them in building the supportive culture they want and need?

This creative method of developing a supportive campus community is the basis of the Learning Circles project, and involves the creation of high performance teams (HPTs). Learning Circles is another Recruitment and Retention Project (RRP) with a goal of enhancing the student-centred service commitment of the U of L.

Craig Milner, an instructor in the Faculty of Management, and Heather Mirau, director of integrated planning, have been co-leading a group of employees and two sets of students who represent various disciplines and years of study in this pilot project. Its goal is to establish a process for developing a culture of HPTs based on self-management principles.

"Each team develops its own team culture within a guided process for achieving a level of high performance," explains Milner, who is well acquainted with the use of HPTs, and has a rich background in guiding and training high performance teams. He brings this knowledge into the classroom as well, teaching management students on how to construct effective HPTs.

Through valuable teamwork, students support each other in helping to build a supportive campus community.

To date, the teams have been meeting on a weekly basis, sometimes independently and sometimes in a group setting.

The employee team is known as the Dots and is meant to serve only as a source of connectivity for the students to find the expertise they need on campus to help them succeed. In cases where the employees may not know the department or person a student needs, it is their role to find that contact. In so doing, both the employee and the student learn what services are available and how they can be accessed.

"We really have great resources and expertise on campus, and sometimes it's a matter of simply finding those connections," says Mirau. "This is a great opportunity for both our students and employees to learn about all the services that are available to our students."

The project will look to add more individuals to each team in the spring semester, giving them an opportunity to ease into the team culture, at which time the teams will organically split and repeat the process to continue to take in more students and employees.

The Learning Circles have been well received by those participating in the pilot project.

"The experience has helped me analyze my own education and in turn create a strategy to improve my campus experience," says Nicole Meurs, a second-year management student majoring in human resources. "With the support of my fellow teammates and the knowledge sharing and resources of our Dots, it has really opened my eyes to everything that is available to us."

Jennifer McArthur, a learning strategist in the Counselling Services office, says her involvement with the HPTs has been very rewarding.

"It's been great to work with the students and help create those connections for them, and it's also been a real learning experience for our group too," she says.

Anyone wishing to participate in a Learning Circle is urged to contact any of the following: Kristy Burke (kristy.burke@uleth.ca), Lynette LaCroix (lynette.lacroix@uleth.ca), Nicole Leusink (nicole.leusink@uleth.ca), Jennifer McArthur (j.mcarthur@uleth.ca), Craig Milner (craig.milner@uleth.ca), and Heather Mirau (mirau@uleth.ca).

This story first appeared in the January 2013 edition of the Legend. For a look at the full issue in a flipbook format, follow this link.

Education begins with respect

trevor.kenney — Fri, 09 Mar 2012 17:04:10 +0000

A year after opening a dialogue on diversity and respect, the ��Ѹ��Դ��߿�Ƭ of Lethbridge Faculty Association's Gender, Equity and Diversity Caucus is looking to build upon that momentum with the 2nd Annual Respect & Diversity Awareness Week.

Running Mar. 5-9 at the ��Ѹ��Դ��߿�Ƭ, this year's theme for the weeklong conversation is "Respect and learning go hand in hand".

"Last year was great for an inaugural event," says Dr. Carly Adams, Chair of the Gender, Equity and Diversity Caucus. "We thought how it was taken up by the ��Ѹ��Դ��߿�Ƭ community was wonderful. It's a conversation that needs to be ongoing."

Events such as a Talking About Teaching panel discussion through the Centre for the Advancement of Excellence in Teaching and Learning (CAETL) spurred the campus community into thinking about how we interact with one another, in classrooms, meeting rooms and even as we walk through the hallways.

"As a faculty member who attended these talks, I thought about the issues raised and then took them into my classroom," says Adams. "I hope that others took the things they heard and tried to adapt new strategies in the ways they dealt with students or fellow faculty."

If anything, the week created an environment where issues of inclusion and respect can be discussed. It also established an awareness of the caucus and took its work to another level. In early February, the caucus played a role in the Discover Diversity conference hosted by the City of Lethbridge and co-sponsored by the ��Ѹ��Դ��߿�Ƭ.

"I was really pleased we were able to be a part of that because not only did we have an opportunity to talk about the caucus but also the respect and diversity week and some of the other initiatives we're involved in," says Adams. "It led to an even wider discussion about workplace diversity and respect beyond our campus."

This year's awareness week will feature a few new additions, including an Ignite! event on Wednesday, Mar. 7 at 5 p.m. in the ��Ѹ��Դ��߿�Ƭ Library (10th floor). Described as a fun, informative, rapid-fire session, participants are tasked to speak to 20 pictures or slides of their choice, all in a five-minute window of time, as they wax eloquent about diversity and/or gender.

"We're really excited about this event," says Adams. "We have a number of faculty lined up to take part, as well as people from the Lethbridge Public Interest Research Group (LPIRG) and the Students' Union. In total it's about 12 to 15 people, and it should create a really lively discussion from all the different perspectives across campus."

The line up of speakers includes Dr. Kevin McGeough (Geography), Yale Belanger (Native American Studies), Dan Johnson (Environmental Science), Carol Williams (Women and Gender Studies), Phil Jones (CAETL/Health Sciences), Marinus Swanepoel (Library), LPRIG, Shelia McManus (History), Rob Sutherland (CCBN/ULFA) and Tanya Harnett (Native American Studies/Fine Arts).

Other events for the week include a film screening of MissRepresentation, a documentary exploring how the media's misrepresentation of women has led to the underrepresentation of women in positions of power and influence. The Gender, Equity, and Diversity Caucus is joining the YWCA, Womanspace, Campus Women's Centre and LPIRG in sponsoring the film screening that takes place Thursday, Mar. 8 at 7 p.m. in Galileo's Gallery and coincides with International Women's Day.

On Friday, Mar. 9, Craig Milner from the Faculty of Management will present Student Diversity Rocks: Developing High Performance Teams in the Classroom (1 p.m., M1040).

"He's discussing diversity in teams, and how we might leverage some of the different experiences of our students in the classroom to create different conversations in groups," says Adams of the one-hour workshop.
While the week concludes with Milner's presentation, the conversation does not, and will be picked up a week later when the Department of Women & Gender Studies, with assistance from Adams' group, will present Why Women and Gender Studies? A Multigenerational Roundtable and Conversation, Friday, Mar. 16 at 2 p.m. in the Students' Union Ballroom.

"Last year, we came away thinking it was a very positive week and worth continuing," says Adams. "We invite everyone to come out for these events and I hope that this will give these important issues even more exposure."

The ��Ѹ��Դ��߿�Ƭ of Lethbridge Faculty Association's Gender, Equity and Diversity Caucus consists of: Andrea Amelinckx, Andrea Glover, Dr. Hester Jiskoot, Dr. Kevin McGeough, Dr. Noella Piquette, Dr. John Sheriff, Dr. Robert Sutherland, Jennifer Thannhauser and Dr. Carly Adams (Chair).

This story first appeared in the March 2012 issue of the Legend. For a look at the full issue in a flipbook format, follow this link.

UNews - Craig Milner

RRP finds success points

Related Topics

Enhancing student engagement the focus of learning circles

Related Topics

Education begins with respect

Related Topics