UNews - Mandy Moser

��Ѹ��Դ��߿�Ƭ names 2019 President's Award winners

trevor.kenney — Wed, 01 May 2019 19:46:17 +0000

The President’s Award for Service Excellence is awarded annually to ��Ѹ��Դ��߿�Ƭ of Lethbridge employees in recognition of the provision of exceptional service to the ��Ѹ��Դ��߿�Ƭ of Lethbridge and members of the ��Ѹ��Դ��߿�Ƭ community.

Typically, one award is given to an AUPE/ESS employee, one award is given to an APO/Executive Director employee and a third is given to a team or group that has distinguished itself. Award recipients are honoured at the annual Long Service Awards and Retirement Recognition Ceremony.

Following are the 2019 winners.

AUPE - Chris Morris

Chris Morris

In his role as technical specialist in the Department of Music, U of L alumnus Chris Morris has proven himself to be an indispensable asset to the ��Ѹ��Դ��߿�Ƭ of Lethbridge community. Over the years, Chris has seamlessly supported students, faculty, staff and visiting artists through his vast knowledge base combined with his natural interpersonal skills.

Chris’s responsibilities include managing all of the digital audio equipment and spaces, troubleshooting technical problems, providing studio training and repairing audio equipment. Despite having such an extensive list of responsibilities, he handles it all with a level head. His attention to detail and emphasis on organization allow him to problem-solve with a high degree of efficiency and care. When someone comes to Chris with a problem, they can be sure he’ll find a solution.

Juggling countless moving parts does not stop Chris from remaining a genuine and encouraging presence on campus. Anyone who encounters Chris is sure to remember his thoughtful approach to the work that he does. Further, our students are always top of mind for Chris, and he is always scoping out new, cutting-edge opportunities for students to expand their knowledge and skillsets. He is always willing to go above and beyond what is expected of him, even if it means putting in extra time or energy.

APO - Jon Oxley

Jon Oxley

Through his dedication to going above and beyond to complete a project, Jon Oxley epitomizes what it means to approach one’s work with their whole heart. Jon’s extensive expertise, friendly nature and willingness to go the extra mile sets him apart.

During his time at the ��Ѹ��Դ��߿�Ƭ of Lethbridge, Jon has championed a number of roles. His impressive history includes positions such as Students’ Union president, Art Gallery tech, Students’ Union manager and now, administrative manager of the Art Gallery. He is a familiar face on campus, and he treats his many interactions with positivity and generosity.

Jon consistently takes a leadership role in anything he does. Whether it is preparing for a new installation at the Art Gallery or ensuring projects are on track to be completed, Jon remains at the front lines. As an example, Jon was a central figure in the recent gift from Dr. Margaret (Marmie) Perkins Hess, taking on such responsibilities as corresponding between departments and managing the acquisition of more than 1,500 objects.

Whether he is trouble-shooting technical challenges or finding ways to bring the arts to the wider community, Jon maintains a steady composure to ensure that the job gets done. His generous spirit extends into his life outside of work, where he actively volunteers throughout the community. He is also likely not too far from a good cup of coffee.

Team - Institutional Analysis

The IA Team consisting of James Croil, Mandy Moser and Jon Kozub. Not pictured is Darlene Unrau.

When it comes to deciphering patterns in a setting as diverse as a university, nobody does it better than the Institutional Analysis team. Comprised of Mandy Moser, Darlene Unrau, Jon Kozub, and James Croil, this team of four U of L alumni are exemplars in transforming data into insight that informs the future of the ��Ѹ��Դ��߿�Ƭ of Lethbridge.

Described as the ��Ѹ��Դ��߿�Ƭ’s detectives, this team interprets data to find solutions, propose improvements and inform decision-making processes across our campuses. Thanks to their solution-driven approach, the discoveries they make are translated into strong steps forward.

Although they are a small group, their reach is wide — from departmental levels to executive decision-making and budget, to government reporting. Their ability to collaborate with diverse groups and work towards smart solutions further cements their position as leaders within our community. For instance, not only are they experts in their own roles, but they actively work to communicate their expertise so that others can grow their own confidence in data management.

Their work requires long hours and oftentimes they are faced with quick turnarounds. Yet, they always meet a challenge with the necessary vigor and innovationto complete a task well. The calibre of the work they do is consistently impressive, both in quantity and quality.

RRP finds success points

trevor.kenney — Wed, 11 Sep 2013 16:05:22 +0000

It’s been nearly three years since the Recruitment and Retention Project team was established, and over that time a number of student-focused initiatives have been put in motion. To date, there have been 13 projects delivered or in the process of being delivered.

Responding to the needs recommended by student associations, units on campus, as well as many learner focus groups, this collaborative team has provided a rich environment of ideas to be acted upon in the pursuit of serving learners, helping create a real sense of community and support on campus that aligns with President Dr. Mike Mahon’s vision of a destination university.

“The RRP team’s energy, dedication and commitment in guiding and delivering these innovative projects focused on the recruitment and retention of our students is outstanding,” says ��Ѹ��Դ��߿�Ƭ Provost and Vice President (Academic), Dr. Andrew Hakin.

Student success is at the heart of the RRP team's mission.

As the ��Ѹ��Դ��߿�Ƭ opens the Fall 2013 Semester, four more projects are moving forward, all examples of the co-operative effort that has been a hallmark of the RRP mission:

• The introduction of an online graduate application process under the leadership of Alice Miller (Admissions) has put to rest a timely, labour-intensive paper application system and help streamline the manner in which students apply for graduate school.

• Predictive Modeling, under the leadership of Mandy Moser (Institutional Analysis) for early intervention with an applicant to enrolment model, as well as a student retention model to aid Faculties and campus services to direct their future actions with greater efficiency and effectiveness, thereby increasing the likelihood of student success.

• The business case and analysis for new housing led to the opening of Mt. Blakiston House this fall, the newest campus residence building, directly targeted at retaining learners into their second year and beyond, all the while freeing up additional rooms for first-year learners.

• With the guidance of James Graham (New Media), the innovative online virtual campus environment created by the RAVE project will be introduced this fall, allowing users to virtually visit campus in a 3D environment. It allows peopl to get a look at all of the ��Ѹ��Դ��߿�Ƭ’s facilities and services, granting users a sense of the campus community available to them.

“The entire Recruitment and Retention project has been very collaborative from the beginning,” says Heather Mirau, director Integrated Planning. “The RRP team and the ��Ѹ��Դ��߿�Ƭ community have all been fantastic, and the spirit I’ve encountered while working on these projects has been fabulous. It’s the students who benefit from this work, and that has been the goal of this project from day one.”

Mirau credits the success of the Recruitment and Retention Project due to the strong support from students, faculty and staff, and senior leaders. Much change has taken place in just a few years with nine initiatives piloted (four more are in the process of being delivered), which is testament to the broad support the project has received.

“I look at the Game Day Shirt project under the leadership of Trevor Flexhaug that grew out of work from the Enhancing Community & School Spirit subject matter team,” says Mirau. “The project team thought a great way to enhance Pronghorn pride on campus would be to encourage faculty, staff and students to wear Game Day Shirts on the day of Pronghorn Athletics games. It started small and now we have a number of campus units requesting shirts so that they too can take part.”

While some of the projects are focused on pride building, others are academically focused, such as the introduction of the Liberal Education 2850 course. Described as “Mapping Self, Career, Campus, Community”, the course was introduced as a pilot for the Spring 2013 semester and went over extremely well with students. Designed to help students with the transition to university life, it provides an active learning component focussing on the U of L’s student resources, including those that are imperative in supporting student success from their first semester through to graduation.

“It was very encouraging to see the positive comments students had for the LBED 2850 class,” says project team leader, Dan Kazakoff (Management). “It was evident that many students appreciated the exposure to the value of our liberal education foundation and the many support services that are at the ��Ѹ��Դ��߿�Ƭ of Lethbridge to help them reach their goals. The key in the future will be to learn from the pilot class and expand the number of first-year students exposed to such an endeavour. A big thank you to Dr. Jan Newberry who taught the pilot class.”

The reworking of the Writing Centre within the Academic Writing Program provides students with a wider base of support within a multi-disciplinary approach.

“The greater level of support and expertise now enables writing skills and methods to be targeted to the various disciplines and needs of students,” says Dr. Cliff Lobe, coordinator of the Academic Writing Program.

The academic support project led by Dr. Heidi MacDonald (History) provided further emphasis on tutoring and learning strategists. This project resulted in several professors piloting the very successful visit from campus service professionals to their classes and the establishment of the 24-hour Collaborative Learning Centre (W650).

Other initiatives established through the Recruitment and Retention Project include the Learning Circles pilot project under the leadership of Dr. Craig Milner, the introduction of a Campus Information Services outlet, a campus service web page design, a services for students web page providing one online location for student support connections, and a Fun With Math program created through the Department of Mathematics and Computer Science with leadership from Dr. Hadi Kharaghani. Other project proposals have received approval for delivery over the next year.

“There’s been a real emphasis on talking to our learners and finding out what supports they need to be successful,” says Mirau. “We are trying to give them every opportunity to find that success. It starts with getting them engaged with our community the day they walk through the front door and then reinforcing those supports as they work their way through to graduation.”

For a look at the RRP team and for more on the project, visit www.uleth.ca/recruitment-retention.

Finding the factors that influence students

trevor.kenney — Fri, 08 Feb 2013 19:04:50 +0000

The Recruitment and Retention Project (RRP) Team has identified a need to better understand the risk factors that impact new high school students and their persistence (retention) rate from the first to the second year of post-secondary studies. Further, the RRP Team is looking to develop strategies to enhance recruitment and improve student retention as a result.

The Predictive Modelling Subject Matter Team (SMT) was created to identify and review risk factors that impact persistence of new high school students. Through Institutional Analysis, the SMT evaluated data with Noel-Levitz, a higher education consulting firm, to identify significant factors that influence U of L learners' persistence rates. The result was a model that can now be used to predict new high school student persistence.

The Predictive Modelling SMT subsequently identified the need to develop an applicant-to-enrolment model to effectively target recruitment efforts. Noel-Levitz assisted in the development of this second model.

While related, the created models are very distinct, since risks and potential solutions for the applicant to enrolment phase are unique from the risk and solutions to the first- to second-year phase of a student's time at university.

"These two models will improve our ability to target recruitment and retention initiatives much more effectively," says Mandy Moser, team leader of the Predictive Modelling SMT and manager, Institutional Analysis.

"Identification of risk factors and the knowledge that is generated by the application of predictive models is critical to a student-centred approach that will permit the delivery of more timely and effective services for our learners," adds Heather Mirau, director of Integrated Planning.

The goals of the models and the resulting strategic initiatives are to further increase learner engagement and satisfaction, to enhance recruitment and to improve retention. As an added benefit of the consulting process, the U of L now has an improved understanding of how to effectively employ institutional data that, in turn, allows for future in-house development of predictive modelling to inform and facilitate recruitment and retention strategies.

The Predictive Modelling SMT is now entering the next stage of the process – sharing the information with the ��Ѹ��Դ��߿�Ƭ as a whole.

Later this month (Feb. 14-15), a Noel-Levitz representative will present the two models and facilitate sessions with ��Ѹ��Դ��߿�Ƭ employees to develop potential recruitment and retention strategies. Any inquiries regarding these sessions can be forwarded to either Mandy Moser (mandy.moser@uleth.ca) or Heather Mirau (mirau@uleth.ca).

The following factors significantly impact an applicant's likelihood of enrolling

Residence
Geographic region
Program
Application date
Entering average
Campus

The following factors significantly impact a first-year student's likelihood of persisting

Residence
Application date
Entering average
Loans
Scholarships

This story first appeared in the February 2013 edition of the Legend. For a look at the full issue in a flipbook format, follow this link.

Long Service & Retirement Recognition Ceremony

trevor.kenney — Wed, 09 May 2012 17:44:43 +0000

The ��Ѹ��Դ��߿�Ƭ of Lethbridge is holding its annual Long Service Awards and Retirement Recognition Ceremony on Wednesday, May 9 at 1 p.m. in the Students' Union Ballrooms.

A total of 103 employees, including 20 retiring employees and those who have completed 10, 15, 20, 25, 30, 35 and 40 years of service, will be honoured.

All employees are invited to the ceremony and reception to honour the award recipients listed below. The reception will include light refreshments.

Retirees

Nola Aitken, Pat Anderson, Bill Cade, Maria Draper, Carol Gaetz, Mary Anne Hellinga, John Johnston, Cindy Kabelka, Frank Klassen, Michael Kubara, Christina Lastuka, Rita Law, Kathy Lee, Marg McKeen, Bruce McMullin, Shari Platt, Charlene Sawatsky, Richard Tedesco, Barbara Wolstoncroft and Joan Zimmer

Long Service Recipients

40 Years

Lois Boras and
Jean Mankee

35 Years

Barbara Dickinson, Heather Mirau and Brian Parkinson

30 Years

Rene Barendregt, Annette Bright, Peter Heffernan, Barb Hodgson, Kurt Klein, William Krysak, Judy Lacey, Phill Lema, Valerie Richardson, Kim Selk and John Vokey

25 Years

Candace Dueck, John Eng, Frank Klassen, Sheila Lowe, Fiona Randle, Thomas Staples, Greg Tompkins, Kelly Vaselenak, Peter Visentin and Diana Young

20 Years

Lynn Ambedian, Robin Bright, Naomi Cramer, Mary Dyck, Rod Gelleny, Michael Kern, Judith Kulig, Rick Peter, Robert Runte, Sandy Slavin, Maxine Tedesco and Jeff Vucurevich

15 Years

Dwayne Armstrong, Mara Baldwin, Kerry Bernes, Lesley Brown, James Clark, Tom Doyle, Larry Flanagan, Carolyn Gaebel, Cam Goater, Bradley Hagen, Rob Johnson, Ed Jurkowski, Angela Luck, Goldie Morgentaler, Dan O'Donnell, Kent Peacock, Brent Selinger, Marlo Steed and
Nicole Wilson

10 Years

Peter Alward, Christine Anderson, Ebenezer Asem, Roberto Bello, Shawn Bubel, Kris Caldwell, Michael Campbell, Connie Chaplin, John Claassen, Melanie Collado, Dagmar Dahle, Alesha Farfus-Shukaliak, Bev Garnett, Daya Gaur, Joanne Gedrasik, Betsy Greenlees, Trevor Harrison, Linda Janz, Sharon Kanashiro, John Kometz, Igor Kovalchuk, Olga Kovalchuk, Bette Jo Kulak, James Linville, Douglas MacArthur, Claudia Malacrida, Kyla McFadden, Jacqueline Montain, Mandy Moser, Bob Muskovich, Janice Newberry, Tammy Paskuski, Jill Payant, Wilf Roesler, Edward Sandzewicz, Daryl Schacher, Darren Schell, Arlan Schultz, Daniela Sirbu, Debbie Tarnava, John Usher, Derek Vincent, Bernie Wirzba and Cindy Yee

UNews - Mandy Moser

��Ѹ�����Դ���߿�Ƭ names 2019 President's Award winners

Related Topics

RRP finds success points

Related Topics

Finding the factors that influence students

The following factors significantly impact an applicant's likelihood of enrolling Residence Geographic region Program Application date Entering average Campus

The following factors significantly impact a first-year student's likelihood of persisting Residence Application date Entering average Loans Scholarships

Related Topics

Long Service & Retirement Recognition Ceremony

Related Topics

��Ѹ��Դ��߿�Ƭ names 2019 President's Award winners

The following factors significantly impact an applicant's likelihood of enrolling

Residence
Geographic region
Program
Application date
Entering average
Campus

The following factors significantly impact a first-year student's likelihood of persisting

Residence
Application date
Entering average
Loans
Scholarships