UNews - Microsoft /unews/company/microsoft en Microsoft Imagine Cup experience opening doors for U of L students /unews/article/microsoft-imagine-cup-experience-opening-doors-u-l-students <div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>They didn&rsquo;t get a meeting with Bill Gates, but what Team claVision did bring away from the Microsoft Imagine Cup competition may prove to be much more valuable.<div class="image-caption-container right" style="width:500px;"><img src="/unews/sites/default/files/ImagineCup.jpg" title="Team claVision, consisting of Hossein Naseri, left, Mohammad Akbari and mentor Dr. Howard Cheng, are preparing to go to market with their revolutionary software." alt=""><div class="image-caption">Team claVision, consisting of Hossein Naseri, left, Mohammad Akbari and mentor Dr. Howard Cheng, are preparing to go to market with their revolutionary software.</div></div></p><p>Mohammad Akbari and Hossein Naseri, under the supervision of mentor Dr. Howard Cheng of the Department of Mathematics and Computer Science, were the Canadian representatives and one of just 11 teams to qualify for the World Finals of Microsoft&rsquo;s Imagine Cup competition in July. And while their innovative software program that utilizes video to capture a person&rsquo;s hands as they play piano and converts it into sheet music did not garner the championship prize, it certainly earned attention from some key contacts &ndash; which bodes well for its future commercial development.</p><p>&ldquo;We had some very successful demonstration sessions and our technology impressed many people, including professionals as well as reporters in both computer- and music-related industries,&rdquo; says Akbari, who started the project as his master&rsquo;s thesis and through the competition, was able to turn theory into practice and create a usable and marketable product. &ldquo;I think getting familiar with the potential market of our product and making a good number of contacts are the main positives that we took away from this competition.&rdquo;</p><p>Those in the music industry quickly understood the potential practical applications of Team claVision&rsquo;s software product. Akbari says the project itself evolved throughout the various stages of the competition as the team advanced to the World Finals.</p><p>&ldquo;In terms of the technical side, we have significantly improved the accuracy, speed and compatibility of our software under different conditions. In addition, based on the judges&rsquo; feedback from the previous rounds, as well as the useful tips from different professionals, we worked on the marketing side of the product to provide a feasible business plan to convey the target market of our software,&rdquo; says Akbari. &ldquo;Currently, we are about to start our own company to get our product to the market as soon as possible. It was really great to attract professionals such as Bill Buxton (prominent computer scientist, designer and principal researcher at Microsoft Research) to our project. We are now keeping in touch with many of them to consider their useful advice and experience to get our project to the market and achieve our goals much faster.&rdquo;</p><p>That a pure research project and master&rsquo;s thesis could so readily translate to a marketable product is testament to the experiential learning opportunities available to U of L students.</p><p>&ldquo;It was good to see that this work was appreciated not just by 免费福利资源在线看片 but by practitioners in the music and computer industry as well,&rdquo; says Cheng, who has worked to assist a number of students in competitions such as Imagine Cup. &ldquo;I think the U of L is unique in that, despite our size compared to the other big universities, we often perform very well in these competitions. In addition to being the Canadian representative at the Microsoft Imagine Cup, we were one of only two Canadian universities to advance to the ACM International Collegiate Programming Contest World Finals.&nbsp;I really believe that our smaller program allows faculty to have a more personal approach to encourage our top students to participate in these competitions. Having our students showcase their talents on the world stage is something that I am quite proud of.&rdquo;</p><p>As for Akbari and Naseri, Imagine Cup has opened up a host of opportunities.</p><p>&ldquo;There is a huge potential market for our novel technology,&rdquo; says Akbari. &ldquo;We are very interested in utilizing this technology in order to develop different software products based on a variety of applications, both professional and educational.&rdquo;</p> </div> </div> </div> <div class="field field-name-field-op-related-nref field-type-node-reference field-label-above block-title-body"> <h2><span>Related Content</span></h2> <div class="field-items"> <div class="field-item even"><article about="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada" typeof="rNews:Article schema:NewsArticle" class="node node-openpublish-article node-published node-not-promoted node-not-sticky author-trevorkenney odd clearfix" id="node-openpublish-article-6218"> <div class="content clearfix"> <div class="field field-name-field-op-main-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:associatedMedia schema:associatedMedia" resource="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp.jpg"><a href="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada"><img typeof="foaf:Image" src="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp.jpg" width="116" height="80" alt="" /></a></div></div></div><span property="rnews:name schema:name" content="Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada" class="rdf-meta"></span> <h3 property="rnews:name schema:name" datatype="" class="node-title"><a href="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada" title="Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada">Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada</a></h3> </div> </article> </div> <div class="field-item odd"><article about="/unews/article/team-clavision-advances-world-finals-microsoft-imagine-cup" typeof="rNews:Article schema:NewsArticle" class="node node-openpublish-article node-published node-not-promoted node-not-sticky author-trevorkenney even clearfix" id="node-openpublish-article-6385"> <div class="content clearfix"> <div class="field field-name-field-op-main-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:associatedMedia schema:associatedMedia" resource="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp_0.jpg"><a href="/unews/article/team-clavision-advances-world-finals-microsoft-imagine-cup"><img typeof="foaf:Image" src="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp_0.jpg" width="116" height="80" alt="" /></a></div></div></div><span property="rnews:name schema:name" content="Team claVision advances to World Finals of Microsoft Imagine Cup" class="rdf-meta"></span> <h3 property="rnews:name schema:name" datatype="" class="node-title"><a href="/unews/article/team-clavision-advances-world-finals-microsoft-imagine-cup" title="Team claVision advances to World Finals of Microsoft Imagine Cup">Team claVision advances to World Finals of Microsoft Imagine Cup</a></h3> </div> </article> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/department-mathematics-computer-science" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Department of Mathematics &amp; Computer Science</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/howard-cheng" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Howard Cheng</a></div><div class="field-item odd"><a href="/unews/person/bill-gates" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Bill Gates</a></div><div class="field-item even"><a href="/unews/person/hossein-naseri" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Hossein Naseri</a></div><div class="field-item odd"><a href="/unews/person/mohammad-akbari" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Mohammad Akbari</a></div></div></div></div><span property="rnews:name schema:name" content="Microsoft Imagine Cup experience opening doors for U of L students" class="rdf-meta"></span> Tue, 12 Aug 2014 20:46:33 +0000 trevor.kenney 6496 at /unews Team claVision advances to World Finals of Microsoft Imagine Cup /unews/article/team-clavision-advances-world-finals-microsoft-imagine-cup <div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p><em><strong>UPDATE</strong>: Team claVision did not garner a top award at the Imagine Cup competition in July but was able to make numerous contacts with members of the music and recording industry for possible further developments of their product.</em></p><p>The 免费福利资源在线看片 of Lethbridge&rsquo;s <a href="https://www.imaginecup.com/Team/Index/38441#?fbid=oUUzBOS63ER" rel="nofollow">Team claVision</a> is off to the World Finals of Microsoft&rsquo;s Imagine Cup competition, earning a trip to Seattle, WA at the end of July with the opportunity to win $50,000 and a meeting with Bill Gates.<div class="image-caption-container right" style="width:500px;"><img src="/unews/sites/default/files/MicrosoftComp_0.jpg" title="Students Mohammad Akbari (seated) and Hossein Naseri have taken claVision to the World Finals of the Mircosoft Imagine Cup competition." alt=""><div class="image-caption">Students Mohammad Akbari (seated) and Hossein Naseri have taken claVision to the World Finals of the Mircosoft Imagine Cup competition.</div></div></p><p>Master&rsquo;s students, Mohammad Akbari (computer science) and Hossein Naseri (physics), along with mentor Dr. Howard Cheng of the Department of Mathematics and Computer Science, advanced through the World Semifinals round and are one of 11 teams in the Innovation category, and 35 teams worldwide, to make it to the final stage.</p><p>&ldquo;It&rsquo;s very exciting to make it this far and to be the only Canadian entry to get to the World Finals,&rdquo; says Cheng.</p><p>The team&rsquo;s project is a software program that utilizes a video camera mounted on a piano that captures a person&rsquo;s hands as they play the instrument. It then converts the notes being played into sheet music.</p><p>&ldquo;The idea was inspired by Beethoven,&rdquo; explains Akbari, who began working on the project as part of his master&rsquo;s thesis. &ldquo;By the last decade of his life, he was almost totally deaf, forcing him to rely on the visual relationship between his fingers and the piano keys. claVision simulates what a deaf musician like Beethoven does.&rdquo;</p><p>The practical applications of the software are many as it can be used on any kind of musical keyboard and is particularly useful as an educational aid for students learning to play piano.</p><p>Since winning the Imagine Cup Canada portion of the event and advancing to the World Semifinal stage, the team had to prepare a business plan for its product, create a 10-minute video presentation, further develop and test the software and provide an instruction manual for its use.</p><p>&ldquo;When we go to Seattle, we&rsquo;ll be expected to present a live, 10-minute pitch and the judges will perform hands-on testing of the software,&rdquo; says Cheng. &ldquo;As well, there will be a day when the public gets an opportunity to test all of the products, so we have a lot of work to do to make sure our software can withstand that scrutiny.&rdquo;</p><p>The top three teams in each of the Games, Innovation and World Citizenship categories receive cash prizes, including $50,000 for first place, $10,000 for second and $5,000 for third.</p><p>To learn more about Team claVision&rsquo;s project, visit the Imagine Cup website <a href="https://www.imaginecup.com/Team/Index/38441#?fbid=oUUzBOS63ER" rel="nofollow">here</a>.</p> </div> </div> </div> <div class="field field-name-field-op-related-nref field-type-node-reference field-label-above block-title-body"> <h2><span>Related Content</span></h2> <div class="field-items"> <div class="field-item even"><article about="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada" typeof="rNews:Article schema:NewsArticle" class="node node-openpublish-article node-published node-not-promoted node-not-sticky author-trevorkenney odd clearfix" id="node-openpublish-article-6218--2"> <div class="content clearfix"> <div class="field field-name-field-op-main-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:associatedMedia schema:associatedMedia" resource="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp.jpg"><a href="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada"><img typeof="foaf:Image" src="/unews/sites/default/files/styles/right-sidebar-thumbnails/public/main/articles/MicrosoftComp.jpg" width="116" height="80" alt="" /></a></div></div></div><span property="rnews:name schema:name" content="Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada" class="rdf-meta"></span> <h3 property="rnews:name schema:name" datatype="" class="node-title"><a href="/unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada" title="Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada">Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada</a></h3> </div> </article> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/department-mathematics-computer-science" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Department of Mathematics &amp; Computer Science</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/howard-cheng" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Howard Cheng</a></div><div class="field-item odd"><a href="/unews/person/bill-gates" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Bill Gates</a></div><div class="field-item even"><a href="/unews/person/hossein-naseri" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Hossein Naseri</a></div><div class="field-item odd"><a href="/unews/person/mohammad-akbari" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Mohammad Akbari</a></div></div></div></div><span property="rnews:name schema:name" content="Team claVision advances to World Finals of Microsoft Imagine Cup" class="rdf-meta"></span> Tue, 10 Jun 2014 20:50:40 +0000 trevor.kenney 6385 at /unews Master's students win Innovation competition at Microsoft's Imagine Cup Canada /unews/article/masters-students-win-innovation-competition-microsofts-imagine-cup-canada <div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>A team of 免费福利资源在线看片 of Lethbridge master&rsquo;s students is one step closer to winning $50,000 and a meeting with Bill Gates after claiming the Innovation category of the <a href="http://blogs.msdn.com/b/cdnstudents/archive/2014/04/16/meet-the-winners-of-the-2014-canadian-microsoft-imagine-cup.aspx" rel="nofollow">Imagine Cup Canada</a> competition organized by Microsoft.<div class="image-caption-container right" style="width:500px;"><img src="/unews/sites/default/files/MicrosoftComp.jpg" title="Mohammad Akbari, seated, and Hossein Naseri are looking to make the world finals of the Imagine Cup competition." alt=""><div class="image-caption">Mohammad Akbari, seated, and Hossein Naseri are looking to make the world finals of the Imagine Cup competition.</div></div></p><p>Students Mohammad Akbari (computer science) and Hossein Naseri (physics), along with mentor Dr. Howard Cheng of the Department of Mathematics and Computer Science, make up team claVision. Their project has created a new way to solve an old problem &ndash; how to transcribe piano music.</p><p>&ldquo;Incredible, world-changing software innovations often come from students,&rdquo; says Microsoft. &ldquo;Social networks, music services, digital photography apps, gadgets and robotics &ndash; the list goes on. In the Innovation category we are looking for the next big thing.&rdquo;</p><p>That thing just might be a software program (Visual Automatic Music Transcription of Piano) developed by claVision that utilizes a video camera mounted on a piano that captures a person&rsquo;s hands as they play the instrument. It then converts the notes being played into sheet music.</p><p>&ldquo;Mohammad has been working on this project as part of his master&rsquo;s thesis project under my supervision,&rdquo; says Cheng. &ldquo;The big difference between this work and existing products is that this program can be used on any standard piano or electronic keyboard. The music is detected by &lsquo;watching&rsquo; the pianist during the performance using video analysis algorithms. Other products require the use of a special electronic keyboard that transmits the keys pressed to a computer.&rdquo;</p><p>The 免费福利资源在线看片 of Lethbridge team is one of three winners from the first round of competition in Imagine Cup Canada, and will now challenge winners from the Games category (免费福利资源在线看片 of Calgary) and World Citizenship category (Marianopolis College) for the right to represent Canada at the 2014 Imagine Cup World Finals in Seattle, Wash. in July 2014. There, teams will compete for the coveted Imagine Cup trophy, up to $50,000 USD and the opportunity to meet Microsoft founder Bill Gates.</p><p>&ldquo;The team now has a chance to improve upon their software, as well as submit a project proposal and video presentation to further impress the judges,&rdquo; says Cheng. &ldquo;The project will be graded on technical merits as well as other criteria such as innovation and marketability. It&rsquo;s almost like going into a Dragon&rsquo;s Den presentation!&rdquo;</p><p>Microsoft Imagine Cup is in its 12th year and is a competition that invites students to use technology to do amazing things.</p><p>To view a video demonstration of claVision&rsquo;s program, click <a href="https://onedrive.live.com/?cid=3bfaa75d57938417&amp;id=3BFAA75D57938417!113&amp;ithint=video,.mp4&amp;authkey=!AI0YBI6bXDo1fBo" rel="nofollow">here</a>.</p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/department-mathematics-computer-science" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Department of Mathematics &amp; Computer Science</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/howard-cheng" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Howard Cheng</a></div><div class="field-item odd"><a href="/unews/person/mohammad-akbari" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Mohammad Akbari</a></div><div class="field-item even"><a href="/unews/person/hossein-naseri" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Hossein Naseri</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/pianist" typeof="skos:Concept" property="rdfs:label skos:prefLabel">pianist</a></div></div></div></div><span property="rnews:name schema:name" content="Master&#039;s students win Innovation competition at Microsoft&#039;s Imagine Cup Canada" class="rdf-meta"></span> Wed, 16 Apr 2014 17:48:13 +0000 trevor.kenney 6218 at /unews IT Office Suite training available /unews/article/it-office-suite-training-available <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-f08fc4e8ec20ccb51c3f064898b43391"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">February 11, 2013</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>The 免费福利资源在线看片 of Lethbridge continually offers opportunities for personal and professional growth and the Department of Information Technology is getting on board with a series of Microsoft Office Suite sessions in the coming months.<br> <br> Beginning in February, faculty and staff at the U of L will be eligible to participate in the first of these sessions, Entry Level Excel.<br> <br> This introductory course will be offered over the course of four weeks, with two-hour sessions each Thursday afternoon from 1:30 to 3:30 p.m. in E640. The first session is Thursday, Feb. 21, followed by sessions on Feb. 28, Mar. 7 and Mar. 14.<br> <br> "This was something that was consistently identified by our service management tool as a need on campus," says Chris Robinson, manager IT Client Services. "The first session is Entry Level Excel but that should not discourage those who have been using Excel for years because this course is very detailed and can help anyone learn more about the product."<br> <br> The Excel course is the first of a series of Office Suite courses designed to help faculty and staff get the most out of their office resources. An Outlook Tips and Tricks session is available Mar. 21, followed by three weeks of Entry Level Microsoft Word.<br> <br> A certified Microsoft Office Suite instructor will teach all sessions.<br> <br> "We thought it was best to bring somebody in who was well-versed in teaching these products, as opposed to having one of our technicians do the instruction," says Robinson. "We may know the technical aspects of these products very well but we felt it was best to have a teacher conduct the sessions from a less technical point of view."<br> <br> A new round of courses will begin again in May, including Excel Level 2 and so on.<br> <br> Only 30 spaces are available per session and it's expected the spots will fill quickly.<br> <br> For more information, or to take part, contact the Solutions Centre at 403-329-2490, <a href="mailto:help@uleth.ca" rel="nofollow">help@uleth.ca</a> or Chris Robinson (<a href="mailto:chris.robinson@uleth.ca" rel="nofollow">chris.robinson@uleth.ca</a>).</p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/service-management-tool" typeof="skos:Concept" property="rdfs:label skos:prefLabel">service management tool</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/department-information-technology" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Department of Information Technology</a></div><div class="field-item odd"><a href="/unews/organization/solutions-centre" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Solutions Centre</a></div><div class="field-item even"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/chris-robinson" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Chris Robinson</a></div></div></div><div class="field field-name-opencalais-phonenumber-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">PhoneNumber:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/phone-number/403-329-2490" typeof="skos:Concept" property="rdfs:label skos:prefLabel">403-329-2490</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/manager-it-client-services" typeof="skos:Concept" property="rdfs:label skos:prefLabel">manager IT Client Services</a></div><div class="field-item odd"><a href="/unews/position/teacher" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Teacher</a></div></div></div><div class="field field-name-opencalais-technology-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Technology:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/technology/information-technology" typeof="skos:Concept" property="rdfs:label skos:prefLabel">information technology</a></div></div></div></div><span property="rnews:name schema:name" content="IT Office Suite training available" class="rdf-meta"></span> Mon, 11 Feb 2013 23:03:20 +0000 trevor.kenney 3573 at /unews Internet speeds get Cybera boost /unews/article/internet-speeds-get-cybera-boost <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-ef35780ac749b6613ca1814b30ed08a8"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">June 22, 2011</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>免费福利资源在线看片 of Lethbridge students and staff are enjoying a faster delivery of Internet content on campus, thanks to <a href="http://www.cybera.ca" rel="nofollow">Cybera</a>'s transit exchange service.</p> <p>The transit exchange provides a connection to the <a href="http://www.seattleix.net/" rel="nofollow">Seattle Internet Exchange</a> (SIX), which links to major Internet sites like <a href="http://www.google.ca" rel="nofollow">Google</a>, <a href="http://www.microsoft.com/" rel="nofollow">Microsoft</a> and <a href="http://www.youtube.com/" rel="nofollow">YouTube</a>.</p> <p>"This new connection to the SIX gives the 免费福利资源在线看片 better route diversity, so if a disruption occurs with its regular Internet connection, traffic will continue to be directed to our transit exchange service for connection to major sites like Google," says Jean-Francois Amiot, Technical Operations Manager at Cybera. "This ensures a more consistent level of service for all students, staff and faculty."<br> <div class="image-caption-container" style="width:400px;"><img src="/unews/sites/default/files/main/articles/cybera.jpg" title="Jeff Oliver, senior network analyst and member of the Communications and Infrastructure team at the U of L, manages the addition of the new Cybera transit exchange service." alt="&quot; /"><div class="image-caption">Jeff Oliver, senior network analyst and member of the Communications and Infrastructure team at the U of L, manages the addition of the new Cybera transit exchange service.</div></div><br> When the service is operating normally, the Cybera transit exchange connection will also allow 免费福利资源在线看片 users to bypass the regular queues en route to the SIX-connected sites.</p> <p>This has already been demonstrated at the 免费福利资源在线看片 of Alberta, which has been using Cybera to connect to the SIX since early January and, as a result, has seen a balance of its network traffic loads, as well as cost savings.</p> <p>"This service is greatly enhancing the performance and delivery of classroom content and activities, as now we are able to offload a significant amount of traffic to Cybera," says Clark Ferguson, chief information officer at the U of L. "Teaching and learning are the biggest beneficiaries. Professors can quickly link to speeches and lectures offered on sites such as YouTube with virtually no delay."</p> <p>"Cybera is now carrying approximately 35 to 40 per cent of Internet traffic, which will have a long-term impact on reducing our costs," adds Ferguson. "This is a substantial improvement to our service and a huge step forward."</p> <p>Looking ahead, Cybera is preparing to partner with CANARIE (a consortium of universities participating in Internet delivery) to establish a peering connection with the Toronto Internet Exchange.</p> <p>Cybera's connection to the SIX is enabled by a partnership with BCNET &ndash; the advanced network in British Columbia. To use Cybera's transit exchange service, a connection to CyberaNet &ndash; the advanced network operated by Cybera &ndash; or to the Alberta SuperNet is required.</p> <p><em><strong>This story first appeared in the Legend. For a look at the Legend in a flipbook format, follow this <a href="http://issuu.com/ulethbridge/docs/leg061011-all" rel="nofollow">link</a>.</strong></em></p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/cybera" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Cybera</a></div><div class="field-item odd"><a href="/unews/company/bcnet" typeof="skos:Concept" property="rdfs:label skos:prefLabel">BCNET</a></div><div class="field-item even"><a href="/unews/company/canarie" typeof="skos:Concept" property="rdfs:label skos:prefLabel">CANARIE</a></div><div class="field-item odd"><a href="/unews/company/google" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Google</a></div><div class="field-item even"><a href="/unews/company/youtube" typeof="skos:Concept" property="rdfs:label skos:prefLabel">YouTube</a></div><div class="field-item odd"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/university-alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Alberta</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/internet-delivery" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet delivery</a></div><div class="field-item odd"><a href="/unews/industry-term/internet-speeds" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet speeds</a></div><div class="field-item even"><a href="/unews/industry-term/internet-traffic" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet traffic</a></div><div class="field-item odd"><a href="/unews/industry-term/regular-internet-connection" typeof="skos:Concept" property="rdfs:label skos:prefLabel">regular Internet connection</a></div><div class="field-item even"><a href="/unews/industry-term/internet-exchange" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet Exchange</a></div><div class="field-item odd"><a href="/unews/industry-term/internet-content" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet content</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div><div class="field-item odd"><a href="/unews/organization/university-alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Alberta</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/jean-francois-amiot" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Jean-Francois Amiot</a></div><div class="field-item odd"><a href="/unews/person/clark-ferguson" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Clark Ferguson</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/technical-operations-manager" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Technical Operations Manager</a></div><div class="field-item odd"><a href="/unews/position/chief-information-officer-0" typeof="skos:Concept" property="rdfs:label skos:prefLabel">chief information officer</a></div></div></div><div class="field field-name-opencalais-provinceorstate-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">ProvinceOrState:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/province-or-state/alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Alberta</a></div><div class="field-item odd"><a href="/unews/province-or-state/british-columbia" typeof="skos:Concept" property="rdfs:label skos:prefLabel">British Columbia</a></div></div></div></div><span property="rnews:name schema:name" content="Internet speeds get Cybera boost" class="rdf-meta"></span> Wed, 22 Jun 2011 21:12:03 +0000 trevor.kenney 3930 at /unews E-mail server upgrade may affect you /unews/article/e-mail-server-upgrade-may-affect-you <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-9e851fb7c17017cc40a3f6ffe96e4ade"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">June 20, 2011</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>The 免费福利资源在线看片 of Lethbridge is in the process of upgrading its e-mail server for staff and faculty, which may mean users changing their account settings in order to send or receive e-mails.<br> <br> Information Technology is moving the name webexchange.uleth.ca from the Exchange 2003 server to the Exchange 2010 server. Mobile phones, tablets and e-mail clients (Microsoft Outlook) will continue to function normally and you should not notice a disruption to the service.<br> <br> Those who are PC users will also not be affected by this change. Mac users who are using Microsoft Entourage 2004 or Microsoft Entourage 2008 on Mac OS X will need to make a change in order to continue sending and receiving e-mail.<br> <br> For step-by-step directions to making the required changes, follow this <a href="http://www.uleth.ca/notice/display.html?b=301&amp;s=16285" rel="nofollow">link</a>.<br> <br> For more information, please contact the IT Solutions Centre at 403-329-2490 or <a href="mailto:help@uleth.ca " rel="nofollow">help@uleth.ca </a> </p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/e-mail-server" typeof="skos:Concept" property="rdfs:label skos:prefLabel">e-mail server</a></div></div></div><div class="field field-name-opencalais-operatingsystem-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">OperatingSystem:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/operating-system/mac-os-x" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Mac OS X</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/it-solutions-centre-0" typeof="skos:Concept" property="rdfs:label skos:prefLabel">IT Solutions Centre</a></div><div class="field-item odd"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-phonenumber-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">PhoneNumber:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/phone-number/403-329-2490" typeof="skos:Concept" property="rdfs:label skos:prefLabel">403-329-2490</a></div></div></div><div class="field field-name-opencalais-technology-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Technology:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/technology/information-technology" typeof="skos:Concept" property="rdfs:label skos:prefLabel">information technology</a></div><div class="field-item odd"><a href="/unews/technology/mobile-phones" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Mobile phones</a></div></div></div></div><span property="rnews:name schema:name" content="E-mail server upgrade may affect you" class="rdf-meta"></span> Mon, 20 Jun 2011 20:40:11 +0000 trevor.kenney 3934 at /unews Cybera deal gives U of L Internet service a boost /unews/article/cybera-deal-gives-u-l-internet-service-boost <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-a5ede91e7a8be6292a5e3f2891f38926"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">May 18, 2011</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>免费福利资源在线看片 of Lethbridge students and staff are enjoying a faster delivery of Internet content on campus, thanks to a new connection to Cybera's transit exchange service.<br> <br> The transit exchange provides a connection to the Seattle Internet Exchange (SIX), which links to major Internet sites like Google, Microsoft and YouTube.<br> <br> "This new connection to the SIX gives the university better route diversity, so if a disruption occurs with its regular Internet connection, traffic will continue to be directed to our transit exchange service for connection to major sites like Google," says Jean-Francois Amiot, Technical Operations Manager at Cybera. "This ensures a more consistent level of service for all students, staff and faculty."<br> <br> When the service is operating normally, the Cybera transit exchange connection will also allow 免费福利资源在线看片 users to bypass the regular queues en route to the SIX-connected sites.<br> <br> This has already been demonstrated at the 免费福利资源在线看片 of Alberta, which has been using Cybera to connect to the SIX since early January and, as a result, has seen a balance of its network traffic loads, as well as cost savings.<br> <br> "This service is greatly enhancing the performance and delivery of classroom content and activities, as now we are able to offload a significant amount of traffic to Cybera," says Clark Ferguson, chief information officer at the U of L.<br> <br> "Teaching and learning are the biggest beneficiaries. Professors can quickly link to speeches and lectures offered on sites such as YouTube with virtually no delay."<br> <br> "Cybera is now carrying approximately 35-40 per cent of Internet traffic, which will have a long-term impact on reducing our costs," adds Ferguson. "This is a substantial improvement to our service and a huge step forward."<br> <br> Looking ahead, Cybera is preparing to partner with CANARIE to establish a peering connection with the Toronto Internet Exchange.<br> <br> Cybera's connection to the SIX is enabled by a partnership with BCNET - the advanced network in British Columbia. To use Cybera's transit exchange service, a connection to CyberaNet - the advanced network operated by Cybera - or to the Alberta SuperNet is required. </p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/cybera" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Cybera</a></div><div class="field-item odd"><a href="/unews/company/bcnet" typeof="skos:Concept" property="rdfs:label skos:prefLabel">BCNET</a></div><div class="field-item even"><a href="/unews/company/google" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Google</a></div><div class="field-item odd"><a href="/unews/company/canarie" typeof="skos:Concept" property="rdfs:label skos:prefLabel">CANARIE</a></div><div class="field-item even"><a href="/unews/company/youtube" typeof="skos:Concept" property="rdfs:label skos:prefLabel">YouTube</a></div><div class="field-item odd"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/university-alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Alberta</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/internet-traffic" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet traffic</a></div><div class="field-item odd"><a href="/unews/industry-term/internet-service" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet service</a></div><div class="field-item even"><a href="/unews/industry-term/regular-internet-connection" typeof="skos:Concept" property="rdfs:label skos:prefLabel">regular Internet connection</a></div><div class="field-item odd"><a href="/unews/industry-term/internet-exchange" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet Exchange</a></div><div class="field-item even"><a href="/unews/industry-term/internet-content" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Internet content</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div><div class="field-item odd"><a href="/unews/organization/university-alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Alberta</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/jean-francois-amiot" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Jean-Francois Amiot</a></div><div class="field-item odd"><a href="/unews/person/clark-ferguson" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Clark Ferguson</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/technical-operations-manager" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Technical Operations Manager</a></div><div class="field-item odd"><a href="/unews/position/chief-information-officer-0" typeof="skos:Concept" property="rdfs:label skos:prefLabel">chief information officer</a></div></div></div><div class="field field-name-opencalais-provinceorstate-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">ProvinceOrState:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/province-or-state/alberta" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Alberta</a></div><div class="field-item odd"><a href="/unews/province-or-state/british-columbia" typeof="skos:Concept" property="rdfs:label skos:prefLabel">British Columbia</a></div></div></div></div><span property="rnews:name schema:name" content="Cybera deal gives U of L Internet service a boost" class="rdf-meta"></span> Wed, 18 May 2011 17:36:48 +0000 trevor.kenney 3956 at /unews Library projects have students helping students /unews/article/library-projects-have-students-helping-students <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-e4cd5410c73be53042e70fc37dcff715"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">March 18, 2011</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>The <a href="https://www.uleth.ca/lib/" rel="nofollow">免费福利资源在线看片 of Lethbridge Library</a> is involved in a pair of recent initiatives that highlight its commitment to student service.<br> <br> A pilot project launched in early March is aimed to provide improved IT support in the library, especially on evenings and weekends. Computer-related questions are often asked at the Information &amp; Research Assistance Desk or the General Services Desk, which are staffed by librarians and technical services staff whose expertise may not be in this area. While the library has an internal IT staff that takes calls during the day, this resource is unavailable after hours. Enter the Peer-Assisted Technology Support Students (PATTS).<br> <br> A group of seven, newly-hired student assistants, several of whom have new media or previous computer experience, have been trained in both hardware and software issues that library staff often encounter. Software questions include those regarding Microsoft Office, Blackboard/WebCT and Moodle; while hardware issues they will be able to handle include printing problems, microfiche scanning and printing, projector and laptop use in group work rooms, problems with library computer stations, as well as the circulating equipment such as laptops, digital cameras, projectors and video cameras.<br> <br> "The library has 176 distributed (sit-down) computer stations and 33 (stand-up) public access stations, which are very highly used," says Jeremy Pierson, the Technical Specialist in the library responsible for hiring and training the students. "The PATSS program will hopefully alleviate the number of technical questions received at the other service desks and provide not only improved service after-hours, but quicker response times during the day when IT staff aren't always available to immediately respond."<br> <br> Pierson notes that students are often the best people to help their peers with technical issues, as they are more familiar with course software and can often be more tech-savvy.<br> <br> The PATSS station will be in a highly visible location when entering the library, immediately beside the Information &amp; Research Assistance Desk. It will be staffed from 1 p.m. to close on weekdays and during all library opening hours on weekends, including extended hours which begin closer to exam time.<br> <br> The library also recently received nine new circulating Macintosh laptops, purchased by the ULSU through their Quality Initiatives Proposal fund. These replace the five laptops which were purchased with this fund in 2007-2008. Circulating laptops are a high-demand item, and requests for Macs especially, has been growing.<br> <br> Through both the introduction of PATSS and the increased availability of student-use laptops, the library has partnered with students to continue to improve the library's technical services to the 免费福利资源在线看片 community.</p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div><div class="field-item odd"><a href="/unews/company/ulsu" typeof="skos:Concept" property="rdfs:label skos:prefLabel">ULSU</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/patss-station" typeof="skos:Concept" property="rdfs:label skos:prefLabel">PATSS station</a></div><div class="field-item odd"><a href="/unews/facility/university-lethbridge-library" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge Library</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/software-questions" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Software questions</a></div><div class="field-item odd"><a href="/unews/industry-term/printing" typeof="skos:Concept" property="rdfs:label skos:prefLabel">printing</a></div><div class="field-item even"><a href="/unews/industry-term/printing-problems" typeof="skos:Concept" property="rdfs:label skos:prefLabel">printing problems</a></div><div class="field-item odd"><a href="/unews/industry-term/course-software" typeof="skos:Concept" property="rdfs:label skos:prefLabel">course software</a></div></div></div><div class="field field-name-opencalais-operatingsystem-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">OperatingSystem:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/operating-system/macintosh" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Macintosh</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/group-seven" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Group of Seven</a></div><div class="field-item odd"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/jeremy-pierson" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Jeremy Pierson</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/technical-specialist" typeof="skos:Concept" property="rdfs:label skos:prefLabel">technical specialist</a></div><div class="field-item odd"><a href="/unews/position/general-services" typeof="skos:Concept" property="rdfs:label skos:prefLabel">General Services</a></div></div></div><div class="field field-name-opencalais-technology-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Technology:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/technology/digital-cameras" typeof="skos:Concept" property="rdfs:label skos:prefLabel">digital cameras</a></div></div></div></div><span property="rnews:name schema:name" content="Library projects have students helping students" class="rdf-meta"></span> Fri, 18 Mar 2011 21:57:39 +0000 trevor.kenney 4038 at /unews Library projects have students helping students /unews/article/library-projects-have-students-helping-students-0 <div class="field field-name-field-op-author field-type-node-reference field-label-hidden"><div class="field-items"><div class="field-item even" rel="rnews:creator schema:creator"><div class="view view-openpublish-related-content view-id-openpublish_related_content view-display-id-block_1 view-dom-id-d910356ed15df9b139a241a97da00642"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first views-row-last"> <div class="views-field views-field-title"> <span class="views-label views-label-title">by</span> <span class="field-content"><a href="/unews/profile/trevor-kenney">Trevor Kenney</a></span> </div> <div class="views-field views-field-created"> <span class="field-content">March 18, 2011</span> </div> </div> </div> </div></div></div></div><div class="field field-name-body field-type-text-with-summary field-label-hidden"> <div class="field-items"> <div class="field-item even" property="rnews:articlebody schema:articleBody"> <p>The <a href="https://www.uleth.ca/lib/" rel="nofollow">免费福利资源在线看片 of Lethbridge Library</a> is involved in a pair of recent initiatives that highlight its commitment to student service.</p> <p>A pilot project launched in early March is aimed to provide improved IT support in the library, especially on evenings and weekends. Computer-related questions are often asked at the Information &amp; Research Assistance Desk or the General Services Desk, which are staffed by librarians and technical services staff whose expertise may not be in this area. While the library has an internal IT staff that takes calls during the day, this resource is unavailable after hours. Enter the Peer-Assisted Technology Support Students (PATTS).<br> <br> A group of seven, newly-hired student assistants, several of whom have new media or previous computer experience, have been trained in both hardware and software issues that library staff often encounter. Software questions include those regarding Microsoft Office, Blackboard/WebCT and Moodle; while hardware issues they will be able to handle include printing problems, microfiche scanning and printing, projector and laptop use in group work rooms, problems with library computer stations, as well as the circulating equipment such as laptops, digital cameras, projectors and video cameras.</p> <p>"The library has 176 distributed (sit-down) computer stations and 33 (stand-up) public access stations, which are very highly used," says Jeremy Pierson, the Technical Specialist in the library responsible for hiring and training the students. "The PATSS program will hopefully alleviate the number of technical questions received at the other service desks and provide not only improved service after-hours, but quicker response times during the day when IT staff aren't always available to immediately respond."</p> <p>Pierson notes that students are often the best people to help their peers with technical issues, as they are more familiar with course software and can often be more tech-savvy.</p> <p>The PATSS station will be in a highly visible location when entering the library, immediately beside the Information &amp; Research Assistance Desk. It will be staffed from 1 p.m. to close on weekdays and during all library opening hours on weekends, including extended hours which begin closer to exam time.</p> <p>The library also recently received nine new circulating Macintosh laptops, purchased by the ULSU through their Quality Initiatives Proposal fund. These replace the five laptops which were purchased with this fund in 2007-2008. Circulating laptops are a high-demand item, and requests for Macs especially, has been growing.</p> <p>Through both the introduction of PATSS and the increased availability of student-use laptops, the library has partnered with students to continue to improve the library's technical services to the 免费福利资源在线看片 community.</p> <p><strong><em>For a look at the March issue of the Legend in a flipbook format, follow this <a href="http://issuu.com/ulethbridge/docs/thelegend_1007_march2011" rel="nofollow">link</a>.</em></strong></p> </div> </div> </div> <div class="field-group-format group_related_topics field-group-div group-related-topics block-title-body speed-fast effect-none"><h2><span>Related Topics</span></h2><div class="field field-name-opencalais-company-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Company:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/company/microsoft" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Microsoft</a></div><div class="field-item odd"><a href="/unews/company/ulsu" typeof="skos:Concept" property="rdfs:label skos:prefLabel">ULSU</a></div></div></div><div class="field field-name-opencalais-facility-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Facility:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/facility/patss-station" typeof="skos:Concept" property="rdfs:label skos:prefLabel">PATSS station</a></div><div class="field-item odd"><a href="/unews/facility/university-lethbridge-library" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge Library</a></div></div></div><div class="field field-name-opencalais-industryterm-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">IndustryTerm:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/industry-term/software-questions" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Software questions</a></div><div class="field-item odd"><a href="/unews/industry-term/printing" typeof="skos:Concept" property="rdfs:label skos:prefLabel">printing</a></div><div class="field-item even"><a href="/unews/industry-term/printing-problems" typeof="skos:Concept" property="rdfs:label skos:prefLabel">printing problems</a></div><div class="field-item odd"><a href="/unews/industry-term/course-software" typeof="skos:Concept" property="rdfs:label skos:prefLabel">course software</a></div></div></div><div class="field field-name-opencalais-operatingsystem-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">OperatingSystem:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/operating-system/macintosh" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Macintosh</a></div></div></div><div class="field field-name-opencalais-organization-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Organization:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/organization/group-seven" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Group of Seven</a></div><div class="field-item odd"><a href="/unews/organization/university-lethbridge" typeof="skos:Concept" property="rdfs:label skos:prefLabel">免费福利资源在线看片 of Lethbridge</a></div></div></div><div class="field field-name-opencalais-person-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Person:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/person/jeremy-pierson" typeof="skos:Concept" property="rdfs:label skos:prefLabel">Jeremy Pierson</a></div></div></div><div class="field field-name-opencalais-position-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Position:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/position/technical-specialist" typeof="skos:Concept" property="rdfs:label skos:prefLabel">technical specialist</a></div><div class="field-item odd"><a href="/unews/position/general-services" typeof="skos:Concept" property="rdfs:label skos:prefLabel">General Services</a></div></div></div><div class="field field-name-opencalais-technology-tags field-type-taxonomy-term-reference field-label-above"><div class="field-label">Technology:&nbsp;</div><div class="field-items"><div class="field-item even"><a href="/unews/technology/digital-cameras" typeof="skos:Concept" property="rdfs:label skos:prefLabel">digital cameras</a></div></div></div></div><span property="rnews:name schema:name" content="Library projects have students helping students" class="rdf-meta"></span> Fri, 18 Mar 2011 20:48:51 +0000 trevor.kenney 4040 at /unews